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Policy

Privacy Policy

HomePrivacy Policy

Privacy Policy

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. This document does not require any physical, electronic, or digital signature.

1. Introduction and Consent

This Privacy Policy outlines how Proensafe MS Pvt Ltd (including its subsidiaries and affiliates, collectively referred to as “Proensafe”) collects, stores, processes, and transfers your personal and non-personal information.

By using our website (www.proensafemapvtltd.com), mobile applications, or services (the “Platform”), you provide your unconditional consent to Proensafe as provided under Section 43A and Section 72A of the Information Technology Act, 2000. If you do not agree with these terms, please refrain from using the Platform.

2. Information Collection

We collect two types of information to provide a seamless service experience:

A. Personal Information

Information that can uniquely identify you, including but not limited to:

  • Identification: Full name, gender, and date of birth.

  • Contact Details: Residential address, email address, and phone number.

  • Financial Data: Bank account details, credit/debit card info, or other payment instrument details.

  • Transaction History: Details of your purchases and service engagements.

  • Technical Identifiers: IP address and device identification codes.

B. Non-Personal Information

Data that does not identify you personally, collected during your visit:

  • Geographic location and ISP details.

  • Browser type, operating system, and previous website visited.

  • Duration, date, and time of access.

  • Cookies: We use cookies to enhance user experience. You may block cookies via your browser, though this may limit Platform functionality.

3. Purpose of Collection and Processing

Proensafe collects and uses your information for lawful purposes, including:

  • Personalization: Tailoring services to your specific construction or design needs.

  • Operational Efficiency: Improving our website, customer service, and transaction processing.

  • Value-Added Services: Providing Single Sign-On (SSO) and loyalty programs.

  • Legal Compliance: Investigating fraud, preventing security breaches, and complying with government/judicial mandates.

  • Communication: Sending updates regarding project milestones, company news, and promotional offers.

4. Disclosure and Sharing

You agree that Proensafe may share your information under the following circumstances:

  • Internal Sharing: Within Proensafe entities and affiliates to provide integrated services.

  • Third-Party Service Providers: With partners who provide technical infrastructure, payment processing, or site analysis.

  • Legal Mandates: When required by law, court order, or law enforcement authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity under the same privacy protections.

5. Security Measures

We implement robust physical, electronic, and managerial procedures to safeguard your data:

  • Encryption: Internal reviews of data collection and encryption of sensitive financial data.

  • Standards: Adherence to PCI-DSS for payment processing.

  • Limitations: While we strive for “absolute security,” we acknowledge that no internet transmission is 100% secure. Proensafe is not liable for data loss due to Force Majeure Events (e.g., natural disasters, sabotage, or unauthorized computer hacks beyond reasonable control).

6. User Choice and Opt-Out

  • Voluntary Disclosure: You may choose not to provide personal information; however, this may restrict your access to certain services.

  • Withdrawal of Consent: You may withdraw your consent at any time by contacting our Grievance Officer.

  • Updating Information: You are encouraged to keep your personal data accurate and current.

7. Third-Party Links

Our Platform may contain links to third-party websites. Proensafe does not control, nor is it responsible for, the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party service you interact with.

8. Intellectual Property

All logos, service marks, and trademarks (“Marks”) displayed on the Platform are the property of Proensafe MS Pvt Ltd or their respective third-party owners. You are prohibited from using these Marks without prior written consent.

Luminous works with businesses of all sizes, from small startups to large enterprises. We tailor our solutions to meet the specific needs and budget of each client offers a wide range of IT services. As we invest heavily in ongoing training and professional development for our team. We also participate in industry conferences, maintain partnerships with leading technology providers, and conduct internal research and development projects.
Luminous works with businesses of all sizes, from small startups to large enterprises. We tailor our solutions to meet the specific needs and budget of each client offers a wide range of IT services. As we invest heavily in ongoing training and professional development for our team. We also participate in industry conferences, maintain partnerships with leading technology providers, and conduct internal research and development projects.
We’re your strategic partners in digital transformation. With over a decade of experience and a team of certified experts, we deliver tailored solutions that drive growth, enhance efficiency, and secure your digital assets.
Luminous works with businesses of all sizes, from small startups to large enterprises. We tailor our solutions to meet the specific needs and budget of each client offers a wide range of IT services. As we invest heavily in ongoing training and professional development for our team. We also participate in industry conferences, maintain partnerships with leading technology providers, and conduct internal research and development projects.
Offers a unified platform that fosters innovation while providing end-to-end data management. See how we help your team solve today’s biggest challenges.

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